1. Our Service is Completely Transparent
This involves an initial visit to your home where we identify the depth of your cleaning requirements and determine the best course of action. We also prepare a no-obligation, written quotation for you to look over, with all options quoted for upfront and absolutely no hidden charges.
2. AREA PREPARATION
Before we commence, we prepare by protecting all delicate areas and items surrounding the area to be cleaned once on-site. We also prep any items of furniture that need to be moved.
Our professionals prepare the area by removing dry soil and other compounds and contaminants.
We then pre-spray the appropriate solution onto the tiles to get the job done effectively. This depends on whether there may be efflorescence, wax, or old seals present, along with the type of tile that is being cleaned.
5. Deep Cleaning
Depending on the size of the job and the condition of the tiles in some areas, deep cleaning may either be agitated manually or with a rotary machine before being pressure-extracted with our state-of-the-art clean and capture technology.
We always leave the floor within a neutral pH range and without any residues, ready for sealing if necessary.
7. Turbo Drying
We can utilise both air movers and dehumidifiers if necessary in order to get the tiles dry enough to seal, depending on time requirements.
Depending on the floor type, we may either seal the whole tile or just the grout lines. We make sure to use the correct type of sealant to achieve the correct results and prevent any further problems.
9. Post-Cleaning Inspection
Our team will not leave your premises until they are satisfied that the sealers have dried without any problem and also after you have looked at your fully restored floor. In the unlikely event that you are not delighted with the results, we will completely reclean the area for free. A 100% risk-free, money-back guarantee is available when you use our services.
5 Star Maintenance Packages
When you are a domestic customer, we offer you the opportunity to spread out the cost of your regular carpet, floor, and upholstery cleaning costs. You can choose a basic maintenance package that includes an initial full deep clean of your carpets, followed by another clean of any stained or heavy traffic areas.
During this period of time, you are covered for up to 2 emergency call-outs for spills or unfortunate accidents. Our professionals will do their best to respond within 48 to 72 hours.
We also offer a range of tailor-made services through our Gold, Silver, or Bronze maintenance packages, where you can spread the cost of cleaning and maintaining some or all of your floors and soft furnishings all year round. The key benefits of our maintenance packages are as follows:
• Prolonged Life of Your Carpets
It is a fact that regularly cleaned carpets and upholstery last longer, appear less worn, and look better throughout their full life cycle.
• No Charge for Emergency Call-outs
Immediate action is usually the difference between permanent staining and ruined carpets or upholstery.
• Free Scotch Guarding/Stain Protection and Allergy Relief Treatments
• Increased Hygiene and Allergy Relief All Year Round
• No Need to Save up and Budget or Skip Your Annual Clean and Let Your Carpets or Furnishings Reach a Neglected State
• No Need to Worry about When or Who to Use to Clean Your Dirty Carpets or Upholstery